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Terms and Conditions
These terms and conditions apply to all products and services provided by Akme International and its subsidiaries (including The Plastic Card WorldTM ). Akme International is a company registered in India, with its registered head office at 1006 , Safal Prelude , Prahladnagar Corporate Road , Satellite, Ahmedabad 380015 , INDIA
Price Quotations
Quotations are provided based upon The Plastic Card WorldTM ( PCW ) understanding of the customer requirements and the current costs of production; all quotations are normally valid for a period of 30 days unless otherwise advised by The Plastic Card World in writing.
We will make every effort to avoid price changes; although all prices are subject to amendment until confirmation of requirements and placement of order by the customer.
Specifications and Acceptance of Proofs
The Plastic Card WorldTM will manage the complete production process to ensure customer satisfaction, although the customer shall be responsible for ensuring the accuracy and quality of all information and copy data provided to PCW.
PCW will not reformat or correct any data and the cards will be printed with the data supplied in itsoriginal format. Test cards with barcodes and/or magnetic stripes need to be checked on the final customers system and approval given to PCW prior to final card personalization. Prior to commencing production, proofs of all work will be provided by PCW for the customer's approval. Whilst PCW will ensure quality and accuracy are in accordance with customers' specifications, the customer will remain fully responsible for validating all appropriate details including any artwork, colours, spelling and fonts.
Please note that if the order is a re-print and requires an exact colour match to a previous order, the customer will be required to supply an actual card as a sample to ensure a satisfactory colour match can be achieved.
Payment Terms, Cancellation of Orders & Refunds
Payment should be made with placement of order; once payment has been received PCW will start processing the order.
Once proofs have been confirmed by the customer and PCW has started the production process, cancellation of orders will not be possible and no refunds can be applied.
Delivery Service
Unless otherwise stated, all PCW proposals are inclusive of standard delivery charges within the India, via traceable courier.
In the event that the customer is unable to receive delivery at the specified address when attempted by the courier within the agreed timescales, delivery will deem to have been completed at that point and it is the customer's responsibility to make revised delivery or collection arrangements with the courier.
Lead-times
Delivery lead-times will be as stated on the PCW estimate and are subject to sight of artwork and customer approval of proofs. We will make every effort to ensure that all work is satisfactorily completed and successfully delivered within these timescales, according to customer requirements.
Branding & Trademarks
All logos, names, images and trademarks of PCW and its subsidiaries are proprietary rights of the Akme group; the use of any such logo, name, image or trademark is not permitted without our prior written permission.
Data Protection
PCW warrants that all customer information provided in the placement and fulfilment of orders will be retained by PCW in a secure environment, information will not be provided to third parties outside the PCW group or its agents.
Claims
Advice of damage, delay, non-delivery or partial loss of products should be given to PCW within 3 working days of the actual delivery date. Any claims should be made in writing within 28 days of delivery.
PCW will make every effort to ensure that customer requirements are fully satisfied but will not be held liable for any customer claims unless the agreed specifications have not been adhered to as is reasonably possible.
In any case, the total liability of PCW in respect of any claims from customers for non-fulfillment of orders, shall be limited to the total value of the appropriate order.
Force Majeure
PCW will not accept any liability if it is unable to meet its obligations to the customer for any reason outside its control including (but not limited to); acts of god / natural disasters, governmental legislation, war, power failures, industrial action by agents & third parties.
Jurisdiction
These terms and conditions shall be governed by Ahmedabad Jurisdiction.
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